What We Offer

CCG Systems, Inc. offers the best in both software and services for fleet and asset management. For a full overview of all we have to offer, check out the Software & Services area of our site. A brief overview of our product can be found below.

Product Overview

FASTER is an off-the-shelf package with a flexible design to support each organization's unique way of doing business. It is constructed around the work order process and provides easy access to real-time data.


Asset Management

  • Comprehensive vehicle replacement feature.
  • Flexible billing to recover costs for in-house maintenance, outsourcing and in-sourcing.
  • Comprehensive historical information viewable by month, year-to-date and life-to-date.
  • Easy-to-use search and query options.
  • Meter tracking.
  • Component (parent/child) relationship tracking.
  • Unlimited user-defined fields.
  • Fuel and oil consumption and cost tracking.
  • Equipment warranty tracking and cost recovery.
  • Equipment ownership tracking for accurate billing.
  • Ability to attach images or scanned documents to records (damages, pictures, etc.).
  • Centralized fleet usage with Motor Pool reservation/Quick Dispatch applications.

Parts Management

  • Warranty tracking.
  • Unlimited user-defined fields.
  • Audit capabilities.
  • Easy-to-use search and query options.
  • Quick independent parts issue.
  • Simple one step order/receive/issue.
  • Inventory control and reconciliation.
  • EOQ (Economic Order Quantity)/ABC analysis.
  • Easy viewing of comprehensive historical information.
  • Bar Code application for parts issues and inventory.
  • Ability to attach images or scanned documents (warranties, etc.).

Work Order Management

  • Deferred repairs, PM schedules, recalls & campaigns handled through easy-to-use shop floor manager.
  • Direct and indirect shop floor labor tracking.
  • Easy access for technicians to all work order history for each piece of equipment.
  • Equipment availability tracking with downtime statuses.
  • Ability to assign a repair to a specific technician.
  • Notes capability.
  • Ability to attach images or scanned documents (i.e., accident photos, etc.).
  • Inquire on parts availability.

Fuel Management & Operations Cost Tracking

  • Support for transactions from manual, automated, commercial and credit card systems.
  • Perpetual tank inventory tracking for all fuels/fluids.
  • Flexible fuel pricing using cost of last receipt or moving average.
  • Ability to track multiple fuel types for each piece of equipment.
  • Flexible billing capabilities for fuel taxes and markup.
  • Fuel usage tracking by employee, equipment and company.
  • Comprehensive search capability for historical transaction details.

Getting Information Out of FASTER

FASTER makes important information easily available in a variety of timely and reliable ways. From simple, yet comprehensive search and query options to more than 100 standard management reports and customized reporting solutions, the information you need is only a few clicks away. At all levels, data and reports can be displayed, printed or exported to Microsoft Excel.

Searches

Searches provide an immediate answer to a simple or general question. The information displayed can be sorted and/or listed using standard Windows conventions.

Queries

Queries provide more specific information about your fleet through the use of multiple criteria searching, which can often eliminate the need to run a report.

FASTER Standard Reports

FASTER comes standard with over 100 reports designed to provide you with information about costs, workflow processes and overall performance. These reports support all levels of the fleet operation.

  • Our management reports are designed to provide critical information about industry level performance measures for the fleet manager. This includes, but is not limited to, information on utilization, availability, PM compliance, technician efficiency, inventory discrepancy, warranty recovery, customer returns, vehicle replacement information, fuel usage, meter exceptions and total cost information.
  • Mid-level managers have access to reports that provide detailed information about specific areas of your operation such as technician and overall shop productivity, downtime, scheduled versus non-scheduled repairs, inventory management, warranty tracking, surplus and obsolescence, and inventory turns.
  • Shop floor personnel have access to critical day-to-day information such as detailed repair history, deferred maintenance and parts availability.

Customized Reporting Using Crystal Reports

You can also license and use Crystal Reports to create custom reports for use with the FASTER system. Crystal Reports also allows you to modify existing standard reports to suit your unique operational needs.

The FASTER Service Center

The FASTER Service Center is a casual user piece for the FASTER system. It runs on your organization's intranet and is accessed via a web browser. The Service Center provides your customers access to information on their vehicles and equipment. They can check on the status of a current work order, review past work orders and view any related pictures, or check when their next PM is due. The e-Request feature allows your customers to electronically request and schedule appointments for maintenance, repairs or PM's. In addition, department managers can use the Service Center to review costs, previous work order history and billing information.

Interested to know who
in the industry is using
FASTER Fleet Software
and Services?

Take a Look at Our
Customer Listing (PDF)