Information is provided below on some of the optional/additional software modules, services and/or training options available. If you would like to obtain additional modules, services or training, please contact us at the toll-free support line (1-800-753-2783) and ask to speak with Jeannine Youngs.
Each year, CCG Systems, Inc. hosts an annual training conference for fleet professionals. The conference offers training sessions on all aspects of setting up, administering and using the FASTER Fleet Management Systems as well as several sessions presented by key industry speakers covering a host of industry-related topics. While most attendees are FASTER users, additional industry professionals also attend and sites that are considering the FASTER Fleet Management System have reported finding the conference to be invaluable.
CCG offers our customers onsite training custom tailored to their individual needs at a general cost per day. Rather than following a cookie-cutter training approach, we work diligently with the requesting site prior to their onsite training to fit their needs.
We understand that making the move to a new system (even a better one!) can be quite challenging. Our dedicated Project Management team works individually with each new site to ease them through the transition -- from purchasing the FASTER Fleet Management System to installing and setting up the system to going live. Our goal is to ensure each new site gets up and running as smoothly as possible. And our Support team picks it up from there to make sure everything keeps running smoothly!
In addition to our services, we are fortunate to be able to offer the services of our partner company Laird Consulting as well. Maggie and Bob Laird provide a wide range of fleet services including feasibility studies, process flow reviews, gap analyses and management reviews to help improve fleet efficiency and productivity. Their experience is sought after by fleet agencies throughout the country and includes:
This add on provides the ability to utilize bar coding through all processes in the system. Barcodes can be used anywhere in the processes where it is determined that keyboard entry should be eliminated. A bar code label printer is used at all locations receiving parts. A scanner/reader is necessary at locations issuing parts with bar code labels.
Order barcode equipment and supplies through CCG's partner, Alpha Systems
This is a reservation add on for the daily, weekly, monthly or annual rental of vehicles. Rates and mileage charges are set by class of vehicle and free miles or minimum usage can be established. There are three applets included in the add on: an executable application, a user maintenance applet, and a maintenance applet for database update of stored fields and settings.
This integrated add on is customized for each site to input equipment utilization. Equipment usage of miles or hours, the account code and charge information are entered and edited through this add on. The FASTER database table can be combined with normal changes occurring within the standard FASTER application. This add on allows users to:
This integrated add on is designed for sites with a large number of invoices. It tracks the invoices from the FASTER tables with the transactional data and through the approval and final payment processes for all:
Manual Invoices for items not received into FASTER can also be added and tracked.
FASTER Users' Discussion Boards Launched!!
Username and passwords will be mailed to all customers. Once you have received your username and password, go check out the main discussion forum and/or the local discussion forum for your area:
Barcode Hardware Vendor Alpha Systems, Inc.